Talk to the NestSheet team
No contact form. Pick whichever channel matches the question — everything below lands on a real person's screen and gets a real answer, usually same day.
General questions, sales, partnerships. Typical response time is under one business day during the week.
Support
[email protected] →Already using NestSheet and something is not right? Email here with your account email and a short description — please attach the file if it is file-specific.
Discord
discord.gg/nestsheet →Community chat — other print shops running NestSheet plus the team. Feature discussions, workflow tips, occasional bug triage in public.
Product updates, new blog posts, the occasional technique note. Not a support channel — DMs go unread more often than is polite.
GitHub
github.com/nestsheet →Open-source helpers and public issue tracker for the parts of NestSheet that are open — file format specs, RIP compatibility notes, integration scripts.
When to expect a reply
- Sales / general: under 1 business day.
- Support (paying customers): under 4 business hours on weekdays.
- Support (trial): same day on weekdays.
- Discord: usually within a couple of hours when the team is online.