Contact
Email us — a person answers.
No contact form, no chat widget, no ticket robot. Two inboxes, both read by the people who build the product.
General & sales
[email protected] →Questions about plans, exported-area allowances, Enterprise invoicing, partnerships — or anything that is not a bug. Include your rough monthly volume if it is a pricing conversation; it makes the first reply useful.
Support
[email protected] →Already using NestSheet and something is off? Email from your account address with a short description — and attach the file if the problem is file-specific. Cancellations land here too and are processed the same day.
What to expect
Replies usually land within a business day, Monday to Friday. Billing is handled by Paddle, our merchant of record — receipts and payment questions start at [email protected] and we loop Paddle in when needed. Plan details live on the pricing page.